TESTIMONIALS

We feel the Charter difference.

Residents at The Village at Primacy Place will give it to you straight: Each day offers something new, but being treated with compassion and quality care is tried and true.

Read testimonials from residents and their loved ones to get a better understanding of how Charter stands out from other senior living communities.

“Highly recommend! We recently placed my brother in The Village at Primacy Place, and our family is very grateful and appreciative of the responsive care and concern shown by all the staff, especially Eddie; Sybil, the nursing director; and John, administration director, for getting the hurdles crossed quickly. We were put in contact with The Village at Primacy Place by A Place for Mom. My brother had been in a rehab facility and was being discharged in a short time window with no place to go. Eddie contacted me very quickly and assisted us through every step of the placement, right down to my brother’s move-in. The clinical staff, community and amenities are all focused on my brother’s care. Primacy Place is bright, and the staff does not hide in an office. I cannot say enough about Eddie Caruso. From our first contact – I think it was March 2, 2023 – we moved my brother into Primacy Place on March 7, 2023. Considering that on March 1, 2023, we had no clue what we were going to do about caring for my brother, this seems totally amazing to me! Thanks again to all the staff at The Village at Primacy Place for everything you do!”

– Bob A., Family Member of Resident

“My experience with Charter involved a 30-day Short-Term Stay for my mother after hip replacement surgery. She was very well cared for. The staff was excellent, friendly and knowledgeable.”

– TL, Family Member of Resident

“I would definitely recommend Charter. They have a good community in a nice area, and it’s easy to get around in. They boxed me up a meal to take home the day I was there. It was very nice. The lady who does all the baking fixed me up a little box of cookies and a piece of cake. They were pretty tasty.”

– JF, Community Member